# Skill: Testimonial Collector

**Agent:** Rick (Revenue)
**Purpose:** Systematically collect testimonials from completed engagements
**Category:** Proof Accumulation

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## Process

### 1. Eligibility Check
- Client engagement delivered 5+ days ago
- No negative feedback on file
- No testimonial request already sent

### 2. Request Sequence
- **Day 5 post-delivery:** Personalized request offering options:
  - Written quote (2-3 sentences) — easiest, highest response rate
  - 30-second video testimonial — highest value for marketing
  - Google review — highest SEO value
  - LinkedIn recommendation — highest professional value
- **Day 10 (if no response):** Gentle follow-up with different angle
- **Stop** after 2 attempts — don't annoy the client

### 3. Referral Ask
Pair every testimonial request with: "Know anyone else who'd benefit from something like this?"

### 4. Storage
- Save testimonials to `knowledge/areas/testimonials.md`
- Format: client name (with permission), industry, quote, date, platform
- Tag by service type for use in relevant marketing

### 5. Usage
- LinkedIn posts (social proof in 30% Ask content)
- Website testimonials section
- Proposals and case studies
- Upwork profile portfolio

## Weekly Cron Integration
The `testimonial-collection` cron job (Fridays 11 AM) automates the eligibility check and request drafting.