Standard Operating Procedures
10 SOPs defining deterministic agent workflows - step-by-step procedures with MUST/SHOULD/MAY constraints
Client Communication
Cross-Cutting — All Engagements
Rick (Revenue) primary · All agents follow these guidelines
Beta Pilot Delivery (Proof Accumulation)
Phase 0 — Proof First⏱ 5 days from kickoff
Devin (Delivery Ops) · Rick (Revenue) for intake and testimonial collection
Incident Response
Cross-Cutting — All Engagements
Alfred (Orchestrator) coordinates · Devin (Delivery Ops) resolves · Rick (Revenue) communicates
OpenClaw Setup Selling (Track 3)
Track 3 — Agent Org as a Service⏱ 3-10 days depending on tier
Devin (Delivery Ops) · Rick (Revenue) for sales · Rene (R&D) for research support
Orchestrator (Alfred)
Premium Package ($5,000 One-Time)
Full Install + Ops⏱ 14 days from kickoff
Devin (Delivery Ops) · Rick (Revenue) · Daniel (Design) · Rene (R&D) for AI/custom integrations
Retainer Tiers (Monthly)
Basic
Devin (Delivery Ops)
Standard Package ($3,000 One-Time)
Full System⏱ 10–14 days from kickoff
Devin (Delivery Ops) · Rick (Revenue) for sales · Daniel (Design) for outreach assets
Starter Package ($1,000 One-Time)
Foundation⏱ 7 days from kickoff
Devin (Delivery Ops) · Rick (Revenue) for sales handoff
Upwork Project Delivery
Track 1 — Fast Cash⏱ Varies by project (typically 3-14 days)
Devin (Delivery Ops) · Rick (Revenue) for proposals and client comms